60-Day Money-Back Guarantee

24/7 Dispatch includes a 60-day money-back guarantee. If after 60 days of normal use you feel the system has not added value to your business, you may request a full refund.

Definition of “Normal Use”:
To qualify for the guarantee, the following conditions must be met: (1) Call forwarding is active for the majority of the 60-day period. (2) Onboarding is completed, including business hours, booking rules, service area, and any required instructions. (3) The system is allowed to answer incoming calls (i.e., not bypassed, disconnected, or replaced by another service). (4) The service is not disabled for extended periods during the 60-day trial.

These basic requirements help ensure the system has a fair opportunity to operate as intended.

Verification of Normal Use:
To keep this guarantee fair for both parties, 24/7 Dispatch may verify normal use by reviewing system logs such as: call forwarding activity, incoming call attempts, or onboarding completion. No personal call content or private information is reviewed—only whether the system was used as intended. If call forwarding or onboarding was not completed, your 60-day guarantee period will begin once the system is fully enabled so that you receive the full benefit of the trial. If normal use was followed and you still feel the system did not add value, simply email refunds@humanized.ca within the 60-day window and we will issue a full refund. No hassle, no pressure.

24/7 Dispatch

by Humanized.ca